ICT Business Solutions provides the following services:
* Project management on behalf of the client on IT related projects.
* Server and desktop support, ensuring that they are updated, in excellent working condition and all software updated and licensed.
* Backup and off-site data management, we will monitor data backups/implement new solutions and manage office backups.
* Network and Infrastructure Management, we will maintain the local network and coordinate with ISP to resolve problems with least downtime.
* Network and Internet security, ensuring that the firewall network and email server is protected and updated at all times.
* Centralised windows and anti-virus updates deployed locally and managed on a weekly basis.
* Weekly visits by an assigned technician for preventative maintenance and user issues. If needed but recommend
* Dedicated response time on mission critical issues.
* Remote support, utilising multiple microsoft software or third party software, we can connect to any PC anywhere as long as they are connected to the internet.
* Monthly reporting of services rendered.
*Scheduled IT audit and assessment (Done by ICT Business Solutions) as well as list of recommended actions with budgetary estimates and a project plan to correct problems
* Assist with Software Management, implementation and maintenance thereof
* Hosting of domain names and websites (We have a list of trusted developers to create and maintain websites)
We look forward in starting a prosperous business relationship with your organisation